To notify us of an error or request information about the servicing of your mortgage loan, please write us at the following address:

Attn: Servicing Errors and Request for Information,
Southside Bank
PO Box 150099
Fort Worth, TX 76108-0099

Be sure to include your name, account number and a description of the error or information you are requesting.

Mortgage Loans

Apply Now

Crystal Simmons

Loan Officer

  • NMLS # 414772

  • 725 Sabine St
    Hemphill, TX 75948

  • Office: 409-584-3898
  • Cell Phone: 936-275-8037
  • Fax: 409-787-4551


  • 8AM - 5PM (CST)

I have been with the bank for nearly two decades and can provide each of my customers with individual solutions tailored to meet their specific needs. I have access to a variety of financing options whether you are a first-time homebuyer or an experienced owner and can ensure that your loan will be completed accurately and smoothly, whether it be conventional, FHA or VA. With Southside, the process is always local and hassle free.

Past customers and real estate professionals regularly refer me to their friends and family. I hope you will too!

Your journey home starts with a convenient, quick, no-hassle mortgage loan from Southside. Applying is easy—you can do it online in just 20 minutes.

  1. Apply now or finish a previously started application.
  2. When you have completed the application, click submit, and we will review your information.
  3. A Southside Bank loan officer will follow up with you shortly.

We are a Texas bank, and all our mortgage loan officers live and work near you. We want to help you get the home of your dreams! Apply online or give us a call at 877.639.3511.